Privacy Policy

1. Introduction

Prysm Talent Agency (referred to as “we”, “us”, or “our”) respects your privacy and is committed to safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your data. By using our services, you consent to the practices outlined in this policy.

2. Data Collected

Data Storage Location

Prysm Talent Agency operates web servers hosted in the United States. We take appropriate measures to ensure that your data is stored securely and is protected by industry-standard security practices.

Registration Data

When you register with us (such as through our website or to receive updates), we collect your name, email address, phone number, and other necessary information. You can view, update, or delete your profile information at any time. Administrators may access and edit your information.

Client and Talent Data

For talent management, we collect data such as biography, performance details, contact information, and other relevant details for representing our clients. This data is only shared with authorized personnel and is used solely to provide services for talent bookings and other related activities.

Support Data

If you contact us for support, we may collect and store any communication sent to our support team. This may include email correspondence and any tickets submitted through our customer support system.

Comments and Feedback

When you leave feedback, comments, or reviews, we collect the data you provide, including your IP address and browser information, to help detect and prevent spam.

Contact Form Data

If you use our contact form, the information submitted is sent to our email address and is retained solely for customer service purposes. We will not use this data for marketing or share it with third parties without your consent.

Google Analytics

We use Google Analytics to track anonymous website usage data to improve our site’s performance. You can opt-out of Google Analytics by using this link: Google Analytics Opt-out.

3. How We Use Your Data

We use the collected data in the following ways:

To verify and authenticate your identity during website usage and interactions.
To provide customer and talent management services, including support and booking assistance.
To send you relevant updates regarding our services, talent, and events.
To monitor and analyze website activity to enhance user experience and security.
To comply with legal obligations and prevent fraudulent activity.

4. Embedded Content

Our website may include embedded content from third-party sites, such as YouTube or social media platforms. These sites may collect your data, set cookies, and track your interaction with the embedded content if you are logged into their services. Please review the privacy policies of these third-party websites for more information:

5. Cookies

We use cookies to improve your user experience on our website. Cookies help us retain your preferences, enable smooth navigation, and gather anonymous data through Google Analytics. You can disable cookies through your browser settings if you prefer.

Necessary Cookies

PHPSESSID: Used to identify your unique session on the website.
cfduid: Used by our CDN to apply security settings based on your IP address.

6. Who Has Access to Your Data

If you are a registered user or client, your data may be accessed by:

Prysm Talent Agency system administrators.
Authorized support staff, where necessary, for customer service purposes.

7. Third-Party Access to Your Data

We do not sell or share your personal information with third parties unless necessary to provide our services. The only exceptions are:

Payment Processors: When processing payments for bookings or services, we may share your information with payment gateways as required.
External Service Providers: We may share necessary information with third-party vendors who help us manage client communications, such as email marketing services.
Legal Compliance: We may release data if required by law or to protect our legal rights.

8. Data Retention

We retain your personal data for as long as it is necessary to provide our services and comply with legal obligations. You may request to view, update, or delete your data at any time by contacting us.

9. Security Measures

We use secure protocols (SSL/HTTPS) to protect your personal data during transmission. Our systems are monitored for potential security breaches, and we will notify you in case of any breach that may compromise your personal data.

10. Your Data Rights

You have the right to access, correct, or delete the personal data we hold about you. To request a copy of your data or to request deletion, please contact us. We will take reasonable steps to fulfill your request, subject to legal requirements.

11. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the practices or content of these third-party sites.

12. Legal Disclosure

We may be required to disclose your data in response to legal requests, such as subpoenas, or in connection with a legal proceeding. We will comply with such requests only as required by law.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the bottom of the page.

Effective Date: 04/01/2025

This privacy policy reflects the specific needs and services of Prysm Talent Agency, ensuring compliance with privacy regulations while protecting the personal information of your clients and talent. Let me know if you’d like further adjustments!